• A "must-read" for all managers with responsibility for improving productivity and competitiveness
  • Short-listed for the UK’s Best Management Book in 1999
  • Exposes the hidden costs to organizations of the flexible labor market.
  • Explains how today’s short jobs tenure causes organizations to "forget" their business-specific know-how at an alarming rate.  The result?  A conveyer belt of repeated mistakes, re-invented wheels and short-lived successes.  Very, very expensive!
  • Describes a set of innovative management tools to enable organizations to better learn from their experiences using their organizational memory (OM). It’s called experiential learning, all designed to help managers make better decisions.
Now available as a downloadable PDF or ZIP for just £10 from this site
  • Hardback editions are obtainable from Amazon, or your local bookshop: Butterworth Heinemann ISBN 0 7506 3949 0  (usual price: $39.95)
 



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